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A Heartfelt Tradition: Ron Willett's Christmas Eve Gratitude

December 27, 2024

Photo of Ron Willett delivering coffee and donuts to the SMH emergency departmentEvery Christmas Eve, while many in town celebrate the holidays, the halls of Stevenson Memorial Hospital (SMH) operate as usual – just like on any other day of the year. But this year they resonate with a familiar and heartwarming sight: Ron Willett, a dedicated community member, arrives with coffee and donuts for the staff of the Emergency Department. This generous tradition began in March 2020, just before COVID-19 was declared a pandemic when Ron first decided to show his deep appreciation for the hard work of healthcare professionals at SMH. Since then, he has made it a custom to visit annually, bringing a sense of comfort and festivity to those who are working over the holidays.

"My oldest daughter has been working as a PSW for 24 years in London, Ontario, and my granddaughter is an RN. I know what they’re going through," Ron shares, emphasizing his deep understanding of the current challenges nurses face. "Nursing is not an easy job. Especially today." His perspective on healthcare work motivates Ron to provide support to those who may often go unrecognized.

When Ron visits the Emergency Department on Christmas Eve, he ensures that the staff at Stevenson Memorial Hospital know they are appreciated. "I call Tim Hortons in the morning and place the order," he explains, "They make up about five take-out containers of coffee and donuts and I just take it straight to [the Emergency Department]. I always call the hospital to let them know I’m coming a couple of days ahead of time, so they know to expect me."

This yearly gesture serves not only as a thank-you, but as a reminder that their efforts are valued, especially during the demanding holiday season. “I think it’s a great time to do it on Christmas Eve. Let’s face it, if you don’t have to work on Christmas Eve, you’re having a party. But the medical team at Stevenson has to be there, and the same with my daughter and my granddaughter and other healthcare workers,” Ron identifies. “It’s just to let them know there are still people out there who think a lot of them, and I am one person who really thinks a lot of them. One of many people,” he reflects.

As someone who faced his own tragedies, including the unexpected loss of his youngest daughter in 2020, Ron appreciates the emotional weight that healthcare workers carry. “When I lost my daughter, I ended up in the hospital with shock,” he recalls “My family doctor was the one who recommended that I go to grief counselling at Matthews House.” The Matthews House Hospice, located in Alliston, Ontario, works with clients and families, specifically supporting them through illnesses and grief counselling. The support Ron received guided him toward gratitude and connection, leading him to continue helping and supporting organizations like Matthews House Hospice and SMH.

In a world where criticism of healthcare is prominent, Ron advocates for a shift in perspective. “Sometimes a thank you is the equivalent of a small paycheque,” he says. “I’ve seen the nurses and doctors work [at Stevenson], and they always do more than they are supposed to do.”

Ron’s heartfelt traditions highlight not only his character but also a sentiment shared by many in the community: a profound respect for the dedication of healthcare professionals. His annual visit, bringing coffee and donuts on Christmas Eve, stands as a testament to the importance of gratitude and recognition. Thank you, Ron, for your continued support and appreciation of our hospital.