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Accessibility

Stevenson Memorial Hospital is dedicated to providing barrier-free access to its environments, programs, and services.

Our commitment to accessibility aligns with the requirements set forth in the Accessibility for Ontarians with Disabilities Act 2005 and the Accessibility Standards for Customer Service, Ontario Regulation 429/07. As part of our ongoing efforts to promote accessibility and inclusion, Stevenson Memorial Hospital is pleased to provide you with access to our Annual Accessibility Plan.

SMH Accessibility Plan

This plan outlines our initiatives, strategies, and actions aimed at removing barriers and enhancing accessibility for individuals with disabilities. We believe that by proactively addressing accessibility, we can create a welcoming and inclusive environment for all members of our community.

Policies

  • Accessibility for Individuals with Disabilities
  • Accessibility - Customer Service Regulation, which addresses:
    • Training and Education
    • Assistive Devices
    • Service Animals
    • Notice of Service Interruption
    • Support Persons

Feedback

Stevenson is committed to the ongoing process of improving access to our facilities, programs, and services. We welcome your comments and feedback about our Accessibility Plan and any barriers you may have experienced while accessing care at our hospital. If you would like to give feedback regarding your experiences with accessibility, please speak to your health care provider. If your issue is not still not resolved, please contact the Patient Experience Office at 705-435-3377, ext. 2310 or email ethics@smhosp.on.ca.